Cancellation & Refund Policy

Last updated: September 4, 2026

Made to Order

Every piece at Ìyánífá’s Wardrobe is printed, embroidered, or appliquéd on demand — created for you after you order. Because nothing is pre-stocked, our cancellation and return terms differ from ordinary retail, and we state them plainly here.

Cancellations

You may cancel for a full refund at any time before production begins — typically within 2 hours of ordering. Once production starts, the item is being made specifically for you and the order can no longer be cancelled. To request cancellation, contact us immediately via the Support page with your order number.

Returns & Exchanges

Because items are made to order, we do not accept returns or exchanges for sizing, fit, or change of mind. Please use the Size Guide on each product page before ordering — we’re happy to help with sizing questions before you buy.

Damaged, Defective, or Wrong Items

If your order arrives damaged, misprinted, defective, or incorrect, we will replace it or refund it at no cost to you. Contact us within 30 days of delivery with your order number and clear photos of the issue, and we’ll make it right.

Lost Shipments & Refund Timing

If tracking shows a shipment lost in transit, contact us within 30 days of the estimated delivery date and we will reship or refund. Approved refunds are issued to your original payment method within 5–10 business days.

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